SHIPPING POLICY
At Utthan, we are committed to delivering our handmade kitchen utilities to our customers in a timely and efficient manner. This Shipping Policy outlines important information about our shipping practices.
We currently offer shipping within India. If you have a specific shipping request or are located outside of India, please contact our customer support team, and we will do our best to accommodate your request.
For large orders or wholesale inquiries, please contact us directly to discuss shipping options,
timelines, and potential discounts.
SHIPPING METHODS AND TIMELINES
We use trusted shipping partners to deliver your orders. The shipping options available at checkout may include standard and expedited shipping. The estimated delivery time for your order will depend on your location, the shipping method selected, and the availability of the product.
Please note that Utthan is not responsible for any shipping delays or delivery issues caused by the shipping carrier. However, we will do our best to assist you in resolving any such issues.
Shipping costs are calculated based on the shipping method chosen and the delivery address. The shipping costs will be displayed at checkout before you complete your order. Please review the shipping cost before finalizing your purchase.
Our products will be reaching you within 7 - 14 days.
Orders typically take 1-3 business days to process before they are shipped. If you have any urgent requests or specific delivery requirements, please contact us, and we will do our best to accommodate your needs.
Once your order is shipped, you will receive a tracking number via email, allowing you to track your package's status. If you have any questions or concerns about your order's tracking information, please contact our customer support team.
If you need to make changes to your order or cancel it, please contact us as soon as possible. Once your order has been shipped, changes or cancellations may not be possible.
To cancel/return the item, please contact us via utthangoods@gmail.com or +91 77468 15585 and provide your booking/reference number.
Cancellations/Return requests must be made within 7 Days after receiving the product.
If you have any questions or concerns regarding our shipping policy or your specific order, please feel free to contact us at utthangoods@gmail.com
Utthan Home Goods Textiles Private Limited,
106 Sneha Nagar, Hoshangabad Road, Misrod, Bhopal
Madhya Pradesh, India, 462047